Resolved -
This incident has been resolved.
Jun 12, 09:20 CDT
Monitoring -
We have implemented a temporary solution that allows deposits to proceed while maintaining compliance standards. This workaround will remain in place until TRM Labs has fully resolved the issue.
Jun 10, 11:12 CDT
Identified -
Nest is currently unable to confirm AML checks prior to depositing due to an outage at our AML provider, TRM Labs. As a result, users are unable to deposit funds on Nest at this time.
Current Actions:
- We are actively monitoring the situation and awaiting updates from TRM Labs.
- TRM Labs' status page provides the latest information on their outage: https://status.trmlabs.com/.
Next Update:
We will provide further updates as we receive more information or as the situation evolves.
Thank you for your patience. We apologize for any inconvenience and appreciate your understanding as we work through this issue.
Jun 10, 09:34 CDT